“With 17 years in the trenches of a restaurant empire that includes some of the top-rated eateries in New York City and of course the mega-popular Shake Shack chain, Susan Salgado‘s role as a Leader of People and a Director of Culture sitting alongside Danny Meyer–known in many circles as the leading purveyor of Hospitality in America–quickly elevated Susan to the level of expert Leadership/Culture/Customer Service keynote speaker who understands what it takes to exceed the customer experience. Susan recently shared her best practices with meeting professionals from the Financial and Insurance Conference Professionals (FICP) in Jersey City, and the response has been phenomenal. Let’s look at your 2020 dates for this impressive People Expert soon.

File this one under Customer Service Keynote Speaker Danny Meyer and Customer Service and Leadership Keynote Speaker Susan Salgado. These 2 standing ovation speakers make for a brilliant one-two punch that will turn your company attitude into a results-driven Culture. “