“Susan Salgado. Her name is synonymous with Culture and Customer Service. In any industry. And her keynote programs are totally tailored to your specific needs.

Investment consultancy MarketCounsel’s CEO Brian Hamburger calls Susan Salgado a Rockstar.

LM Restaurants tells us that Susan Salgado was outstanding! She was the perfect voice to help us hone in on the importance of culture and the role of the leader in shaping it. Her conversational style, stepped approach, and engagement of the team resulted in an audience that spent the rest of the conference quoting her and applying her tools to their go-forward plans. Her experience and passion for the industry shone through and we are a stronger team after her guidance. ALE YEAH!!!

With 17 years in the trenches of a restaurant empire that included some of the top-rated eateries in New York City and of course the mega-popular Shake Shack chain, Susan Salgado’s role as a Leader of People and a Director of Culture sitting alongside Danny Meyer–known in many circles as the leading purveyor of Hospitality in America–quickly elevated Susan into a Leadership/Culture/Customer Service expert who understands what it takes to exceed the customer experience. Today, Susan is devoted to a full-time role as a keynote speaker on these important topics to the delight of thousands of meeting attendees from Barron’s, Hyatt, Health Connect Partners, Yale University and many more:

Creating an Uplifting Culture that Drives Results

Leadership within an At-home Workforce

Hiring and Retaining the Best Talent

Exceeding Client/Customer Expectations

Happy Employees=Happy Customers (Treat your team right, and the customers will follow)

Take your Culture to the next level with Susan Salgado. Presenting to your at-home workforce gives Susan the opportunity to get much more interactive with your audience for even stronger results. Many of our customers opt for a totally tailored pre-recorded message followed by a very effective Live Chat session with Susan. Call or text us today (310) 614-8653 for immediate fees and availability. And see more information at www.susansalgado.com. “